1. About this Notice

This Privacy Notice provides information about how Arbiano collects and processes your personal data when you visit our website or mobile applications. It sets out what we do with your personal data, how we keep it secure and explains the rights you have in relation to your personal data.

2. About us

Arabiano is a leading e-commerce platform. Our platform consists of our marketplace, which connects sellers to consumers, our logistics services, which enable the shipping and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions between active participants on our platform in selected markets.
This website and/or mobile application is operated by a member of the Arabiano group of companies, of which Arab Information Technology Company is the ultimate holding company. Information about our affiliates can be found on our website.
Any personal data provided or collected by Arabiano is controlled by the affiliate to which the website and/or mobile application links.

3. What data do we collect about you?

Personal data means any information that can be used to directly or indirectly identify a specific individual. We collect your personal data in order to provide tailored products and services and to continually analyze and improve our products and services. We may collect, use, store and transfer different types of personal data for marketing purposes and to improve personal data. Arbiano also uses Google Digital Marketing to suggest targeted offers for certain products and services to our customers.
You provide us with your personal data when you register and interact with your personal data on our website and mobile platforms.
The personal data we collect includes:

1. A. Information you provide to us :  We receive and store information you provide to us including identity data, contact data, biometric data, delivery address and financial data. These types of personal data may include:
   1. Contact details (such as name, postal addresses, telephone numbers and email addresses),
   2. Demographic information (such as date of birth, age or age range, and gender),
   3. Online registration information (such as your password and other authentication information),
   4. Payment information (such as your credit card information and billing address),
   5. Information provided as part of online surveys (such as responses to any customer satisfaction or market research questionnaires),
   6. Contest entries/submissions, and
   7. In certain cases your marketing preferences.

2. b. Information We Collect/Generate or Obtain Automatically from Third Parties :  We automatically collect and store certain types of information relating to your use of the Arbiano Marketplace including information about your searches, views, downloads and purchases. In addition, we may receive information about you from third parties including our carriers; payment service providers; merchants/brands; and advertising service providers.
   These types of personal data may relate to your device (such as a personal computer, tablet or other mobile device), your use of our websites and apps (as well as certain third party websites with which we partner), and/or your personal preferences, interests or geographic location. Examples of these types of information include:
   1. Name and age (or expected age range),
   2. Information about your device, operating system, browser, and IP address,
   3. Unique identifiers associated with your device,
   4. Details of the web pages you have visited,
   5. Products you have viewed online (including information about products you have searched for, viewed, purchased or added to your online shopping cart),
   6. The length of time you spend on certain areas of the Website or App along with the date and time of your visit/use,
   7. Personal data contained in user-generated content (such as blogs and social media posts),
   8. Social media username or handle,
   9. Social media profile picture and other social media profile information (such as number of followers).

We strive to provide you with choices regarding the personal data you provide to us. Where required by law, if you wish Arabiano to use your personal data to provide you with a personalized experience/targeted advertising and content, you may indicate this by selecting the relevant checkbox(s) on the registration form or by answering the question(s) ) ) provided by Arabiano representatives. If you decide that you no longer wish to benefit from this personalization, you may opt out or modify your preferences at any time by closing your account or by emailing info@arabiano.com You may close your account by clicking on this  link  and following the instructions. Once you close your account, all products and services you access through your account will no longer be available.

4. Cookies and Other Identifiers

A cookie is a small file of letters and numbers that we place on your computer, mobile phone or tablet if you agree. Cookies allow us to distinguish you from other users
of our website and mobile apps, which helps us provide you with an improved browsing experience. For more information about cookies and how we use them, please read   our Cookies Notice.

5. How we use your personal data

We use your personal data to operate, provide, develop and improve the products and services we offer, including:

1. Register as a new customer.
2. Processing and delivering your orders.
3. Managing your relationship with us.
4. Enable you to participate in promotions, contests and surveys.
5. Improve our website, applications, products and services.
6. Recommend/advertise products or services that may be of interest to you.
7. To enable you to access certain products and services offered by our partners and suppliers.
8. Comply with our legal obligations, including verifying your identity where necessary.
9. Fraud detection.

6. Legal basis for processing personal data

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we collect and use your personal data. In almost every case, the legal basis will be one of the following:

1. Consent :  For example, if you have given your consent to receive certain marketing materials from us. You may withdraw your consent at any time, including by clicking the “unsubscribe” link at the bottom of any marketing email we send to you.
2. Our legitimate business interests :  Where it is necessary for us to understand our customers, promote our services and operate effectively, provided in each case this is done in a legitimate manner that does not unduly impact your privacy and other rights.
3. Performance of a contract with you : This also applies where we need to take steps before entering into a contract with you. For example, where you have purchased a product from us and we need to use your contact details and payment information in order to process your order and send the product to you.
4. Compliance with law :  Where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation.

7. How We Share Your Personal Data

1. A. We may need to share your personal data with third parties for the following purposes:
   1. Sale of Products and Services: In order to provide products and services purchased from our marketplace to third parties, we may be required to provide your personal data to such third parties.
   2. Working with Third Party Service Providers: We engage third parties to perform certain functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service.
   3. Business Transfers: As we continue to develop our business, we may sell or buy other businesses or services. In such transactions, customer information may be transferred along with other business assets.
   4. Fraud and Abuse Detection: We release account and other personal data to other companies and organizations in order to protect against fraud, reduce credit risk, and comply with applicable law.

2. b. When we share your personal data with third parties, we:
   1. We ask them to consent to the use of your data in accordance with the terms of this Privacy Notice, our Privacy Policy and in accordance with applicable law; and
   2. We only allow them to process your personal data for specific purposes and in accordance with our instructions. We do not allow third party service providers to use your personal data for their own purposes.

8. International Transfers

We may transfer your personal data to locations in another country, if this is permitted by the laws applicable in your location. There are inherent risks involved in such transfers.
In the event of international transfers of your personal data, we must put in place measures to protect your data and to ensure the same level of protection as is available in the country of origin of the data. We will continue to respect your legal rights in accordance with the terms of this Privacy Notice and the laws applicable in your location.

9. Data Retention

We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary for the purposes set out in this Privacy Notice. Your personal data may only be retained in a form that permits identification for as long as:

1. A. We maintain an ongoing relationship with you. This will enable us to improve your experience with us and ensure that you receive communications from us.
2. b. Your personal data is necessary in relation to the purposes set out in this Privacy Notice and we have a valid legal basis
3. c. Duration: (1) any applicable statute of limitations period (ie any period during which a person may bring legal action against us), and
   we will actively review the personal data we hold and securely delete, or in some cases anonymize, it when there is no longer a legal, business or consumer need to retain it.

10. Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

11. Your Legal Rights

1. A. It is important that the personal data we hold about you is accurate and up-to-date. Please let us know if your personal data changes during your relationship with us.
2. b. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict the processing of your personal data, the right to request the transfer of your personal data to a third party, and to unsubscribe from our emails and newsletters.
3. A. When you wish to permanently delete your data from our website and other applications, you may choose to close your account. You may close your account by clicking on this  link  and following the instructions. Once you close your account, all products and services you access through your account will no longer be available.
4. D. We may refuse to accept your request if it is unreasonable or if you fail to provide additional information necessary to confirm your identity.

12. Data Controllers and Contact

If you have any questions or concerns about the Byarabiano Privacy Notice or are looking for more information about how we process your personal data, or would like to exercise your legal rights in relation to your personal data, please contact our Data Privacy Officer by email in Egypt at info@byarabiano.com.
We will investigate any complaint about the way we manage personal data and ensure that we respond to all substantiated complaints within the specified timeframes.