General overview
Our refund and return policy lasts for 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange..
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging..
Several types of goods are exempt from return. Perishable goods such as food, flowers, newspapers and magazines cannot be returned. We also do not accept products that are considered intimate or sanitary goods, hazardous materials, or flammable liquids or gases..
Additional non-returnable items:Gift cards
- Downloadable Software Products
- Some health and personal care items
- To complete your return, we require a receipt or proof of purchase..
- Please do not send your purchase back to the manufacturer..
- There are certain instances where only partial refunds are granted.:
- Book with clear signs of use.
- CD, or discs DVD, or tapes VHS, software, video games, cassette tapes, or vinyl records that have been opened..
- Any product that is not in its original condition, or is damaged or missing parts for reasons not due to our fault.
- Any product returned more than 30 days after delivery
Refunds
Once your returned item is received and inspected, we will send you an email to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund..
Once your returned item is received and inspected, we will send you an email to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund..
Late or missing refunds
If you still haven't received your refund, first check your bank account again..
Then contact your credit card company, it may take some time before your refund is officially posted..
Then contact your bank. There is often some processing time before the refund is posted..
If you've done all of this and still haven't received your refund, please contact us at info@byarabiano.com
Sell tools
Only regular priced items can be refunded. Sale items cannot be refunded..
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at info@byarabiano
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you..
If the item was not marked as a gift when purchased, or if the gift giver shipped the order to themselves to give to you later, we will send a refund to the gift giver and they will figure out your return..
Shipping and Returns
You will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount..
Depending on where you live, the time it may take for your exchanged product to reach you may vary..
If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item..
Need help?
Contact us at i nfo@byarabiano.com For questions regarding refunds and returns